Welcome to Brass Grilles UK Online Shop
Grilles Menu
Regency Diamond Decorative Brass Grilles
Regency chrome diamond grilles
Georgian Square Decorative Brass Grilles
Interwoven brass/ stainless steel decorative grills
Regency
Brass Grilles

(Made to Order)
Regency
Nickel Grilles

(Made to Order)
Georgian
Brass

(Made to Order)
Real Interwoven Grilles
(Made to Order)
Decorative Unfinished MDF Screening Panels
Veneered MDF Screening Panels
White Faced MDF Screening Panels
MDF Screening Panels:
-Unfinished MDF
(sold by the sheet)
-Oak Veneered MDF
(sold by the sheet)
-White Faced MDF
(sold by the sheet)
Powder Coated Metal Grilles
(sold by the sheet many cut to size)
Aluminium Decorative Grilles Anodised Aluminium Grilles
(sold by the sheet or cut to size)
Perforated Stainless Polished Stainless Steel Grilles
(sold by the sheet or cut to size)
Perforated solid brass Perforated Solid Brass Grilles
(sold by the sheet or cut to size)
Expanded steel Expanded Steel Powder Coated
(sold by the sheet)
Stainless Steel Wire Mesh
Woven Brass Wire Mesh
Brass and Stainless Steel Woven Wire Mesh
(sold cut to size)

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Notice of Christmas Closure Period Notice: Friday 12th Dec 2014 to Monday 5th Jan 2015
Enquiries received during the above dates will be responded to upon our reopening.
Last order date for dispatch before closure has now passed.
(Please note that dates are are subject to change without notice. Thank you.)
Frequently Asked Questions


I have not received / cannot find my order confirmation email?
All orders will receive an order confirmation email. If you have placed an order through our standard online shop checkout, the email is automated and will reach you within a short time (typically no later than an hour) of completing the checkout process. If the order is placed through our online form for made to order or cut to size items, this will take a little longer as we will need to check through your order to ensure correctness. This will therefore be sent as soon as possible during our working hours.

If you cannot find your email confirmation, please check your Spam, Junk or your Deleted items folders where your or your email providers rules may have moved the email. If you still cannot find your order confirmation email, this may be because you have mistyped your email address or used an erroneous email address at order placement.

If you are sure you have placed an order with us and are unable to find your order confirmation email after a reasonable period, please simply email us at sales@brass-grilles.co.uk with enough details for us to track your order, and we will resend your confirmation.

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How much do you charge for delivery?

(Applicable to UK Mainland only. For International ordering information including all of Ireland and the Scottish Highlands, please Click Here)

Mainland UK* Delivery charges for your order can be determined by adding the item to your shopping cart (you can always remove it again) and is typically £8.50 for your entire order (not per item) for standard orders placed through our standard shop Checkout. (£12.50 for made to order items placed through our separate online form. This is due to the custom packaging involved.)

*Mainland UK does not include any part of Ireland or other offshore UK location where delivery charges start in the region of £40 for a typical order. For further information on delivery outside of mainland UK please click here.

Scotland
The following northern areas of Scotland will incur additional delivery charges applied by couriers. This applies to postcodes:
All IV postcodes
KW1 to KW14
PA34, PA37, PA38, PA39
PH19 to PH26, PH30 to PH40, PH41, PH49, PH50

If you place an order through our checkout and additional charges are applicable, we will contact you and ask how you wish to proceed.


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What is the delivery timescale for your products?

(Applicable to UK Mainland only. For International ordering information including all of Ireland and the Scottish Highlands, please Click Here)

We will do our very best to deliver your goods promptly.

Delivery timescales vary depending on the product and are stated on the product's page next to the delivery van graphic or in the notes if made to order.

We will do our very best to reduce the stated timescales if possible and most orders are usually delivered much sooner but please allow up to the timescale stated.

All timescales stated commence from when payment has cleared and are dependent on stock being available.
If stock is no longer available at receipt of order, we will inform you and ask how you would like to proceed (place on back order, cancel, substitute etc).

Please note that orders placed during evenings, weekends and Bank Holidays will not be received until the morning of the following working day (Mon - Fri, 9.00am - 5.00pm). These days are therefore not included in timescales.

Please continue to the next question for How Do You Deliver?
 

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How do you deliver? 

(Applicable to UK Mainland only. For International ordering information including all of Ireland and the Scottish Highlands, please Click Here)


All deliveries are sent via external (third party) carrier services and will need to be signed for.

Deliveries are made Monday to Friday (excluding bank holidays) between 8am and 6pm.

Deliveries can be made to addresses other than the billing address if you wish. You can therefore choose to deliver to your neighbours or workplace for example if required. This alternative delivery address should given when your order is placed in the Delivery Address details.

Orders are dispatched as soon as possible and every effort is made to deliver at the earliest time within the timescale stated on the product page. If there are any reasons for delays with your order we will contact you.
Orders are dispatched via external courier services who will use the standard courier card drop system if you are unavailable when delivery is attempted.
If when delivering, the couriers obtain no response, they will leave a card for you to contact them to agree re-delivery*.
Your delivery contact telephone number is also supplied to the courier who may call if experiencing particular difficulties with delivery.


* Smaller items such as wooden vents, may be dispatched by Recorded Royal Mail services and upon no answer, may need to be collected from your local Post Office depot as is standard practice for smaller items larger than your letter box.

Please note:
We are unable to instruct couriers to leave packages unattended and unsigned for.
It is not possible to instruct couriers to call just before arrival.
Once an order has been dispatched, we cannot amend delivery details or cancel delivery.


(For information on delivery timescales, please refer to the question above)  

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Do you deliver internationally /outside of Mainland UK? (We do not have distributors outside of the UK)
(This also applies to all of Ireland and the Scottish Highlands)
Yes. We deliver outside of mainland UK on a daily basis and it is a simple process to place an order.

Delivery charges to locations outside of Mainland UK are based on the destination and the weight of your items and start at around £40 (GBP) to Ireland, Northern Ireland, the nearest locations in the EU, USA and Canada but may be considerably more to other areas (Charges to New Zealand and Australia may be in excess of goods value for smaller orders).

If you are happy with the product pricing in our online shop or by use of our online calculators, please send us the details of your items of interest by Clicking Here. This will enable us to calculate delivery pricing for your approval based on weight and destination.

We will then email you delivery pricing based on the weight and destination supplied. If you would then like to proceed with a purchase, orders can be placed using our Secure Online Order Form.

We will confirm your order by email once received and checked along with a paid invoice and order reference.

Once dispatched, we will send you a tracking email to enable you to monitor delivery progress. Our couriers will usually deliver your order within 2 working days of dispatch.

Please Note:
As with all goods shipped between countries, taxes may apply. Any customs duties and taxes that may be incurred through export of purchased goods, would be billed to the customer by the appropriate bodies and not by us.
Investigation of any possible customs duties and taxes payable is a matter for the customer.
Our quotations include packaging and any charges applicable for administration of international transit organisation.

Please contact us if you require any further information or assistance with ordering.

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Do you have a brochure you can send?
Sorry but we no longer offer a printed brochure.

Due to constant changes in our product range, we believe that the website is the most reliable way to view and choose our products.
The advantage of the website is that it is always up-to-date and allows you to click and enlarge the images to provide a more detailed view.
Of course, if you wish to, you may print a particular web page from your Internet browser.

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Do you have a price list you can send?
All pricing is available via our website and displayed either directly on the product page or by following a link to a pricing calculator from the product page if it is a made to order or cut to size item.

We do not offer a paper price list for distribution.

Producing a written price list reduces the flexibility we have when trying to provide competitive prices.

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How do I obtain pricing?
All pricing is available via our website and displayed either directly on the product page or by following a link/button to a pricing calculator from the product page if it is a made to order product or available as a cut to size item.

Please make sure you click all the way through to the full product details by clicking on the Full Details button, the product text or the image of the product. Bulk discounts will then also be shown if applicable.

Sorry but we no longer offer a paper price list for distribution.


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Why do you have a "Single Item Surcharge" choice next to some of the products in your shop?
Many companies have a minimum order for certain items when it is not cost effective to sell just one of them. We have tried to solve this where this applies to our products, by introducing a single item surcharge selector. This is usually only found on our mdf grille panels. This increases the price of a single item but not as much as requesting that you purchase a multiple of them.
 
Where a Single Item Surcharge selector is present this is what to do:
If you will only be buying one of the item and no other products will be added to your cart during your visit to our shop, then leave the
Single Item Surcharge box set to: Surcharge (Only this item at checkout +£10.00).
A £10 surcharge will be added to your order at the checkout.

If you will be buying more than one of the item or you will be adding further items to your cart during your visit to our shop, simply set the selector to: Removed (I will have more items at checkout).

If you have already added an item to Cart with the surcharge on but you actually required more than one, or will be purchasing additional products, you will need to empty the surcharged product from your Cart and add the item again with the surcharge removed.

If you leave the surcharge on by mistake, it will not be added to the amount we take in payment. This will not show in your confirmation email but rest assured that the correct amount will be deducted from your payment method.

(We are continually improving our website and this will soon be an automatic feature adjusted at the checkout)


Back to Questions

What sheet dimensions do you offer in your perforated and expanded decorative grille ranges?

Please view the table below which summarises available sheet sizes. This does not include our made to order range of grilles or woven wire mesh which are not perforated sheet grilles. (Dimensions for these products are shown in the notes of their respective product pages.)

PERFORATED AND EXPANDED SHEET GRILLES - SIZES AVAILABLE

Product / Size 1000mm x 660mm
(Approx. 3'3" x 2'2")
1220mm x 914mm
(Approx. 4' x 3') 
1830mm x 610mm
(Approx. 6' x 2')
2000mm x 1000mm
(Approx. 6'6" x 3'3")
Available Cut to Size
Unfinished MDF Sheets NO NO YES NO NO
White Faced MDF Sheets NO NO YES NO NO
Oak Veneered MDF Sheets NO NO YES NO NO
Aluminium  Perforated Sheets YES NO NO YES If specified on product page
Mild Steel Perforated Sheets YES NO NO YES If specified on product page
Polished Stainless Steel YES NO NO YES If specified on product page
Solid Brass Perforated Sheets YES NO NO YES If specified on product page
Mild Steel Expanded Sheets NO YES NO NO NO
Please Note: Most grille sheets have some unpatterned area around the edge where the design cannot be stamped. This is stated in the notes on the product's page.

Back to Questions



I only need a single decorative grille sheet. Can you supply this?

Yes. However, for our mdf grilles a Single Item Surcharge is applicable and a drop down box is present, indicating a Single Item Surcharge.

Using the drop down box selector, you can remove the surcharge yourself if you will be purchasing more than one of the particular item or will be adding further products during your visit. (Further details can be found by clicking here)

(Please note that all orders and payments are checked. You will not be charged a surcharge if left on accidently. This will not appear in your confirmation email but will be correct on your billing information.)

Please see question above for further information.

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Can you cut the grille I require?
If a perforated sheet grille is available supplied cut to size, it will be stated in the details on the product page and there will be a link or button on the page that will take you to a pricing calculator to obtain your cut size prices. Otherwise it is sold only in the sheet sizes shown.

Grilles sold as Made To Order, are made to the sizes you request and no cutting is therefore required.

Always remember to allow a enough additional grille to fix through at the edge (typically 15 to 20mm all around).

When we cut grilles to size, the pattern is centred both horizontally and vertically and any unpatterned area of the grille sheet is removed. A perforated grille cut to your requested size will therefore be all pattern to the edges.

To jump straight to our selection of made to order and cut to size grille pricing calculators, please click here.

If you would like to cut the grilles yourself, please read the question below.


Back to Questions


Can I cut the grilles myself?
Only perforated grille sheets, would require cutting to size and are approx. 1mm in thickness for metal and approx. 3mm for mdf.
Cutting can easily be performed with tin snips or a jigsaw with metal cutting saw blades if metal or a hacksaw, knife or similar, if mdf.

The only difference between our cutting and the customers, is that your cut may not be as clean. In most applications the edge is hidden.
 
Tin snips can be purchased very cheaply from you local DIY store.

Choose the best sheet size for the size and quantity of grilles you require.

Hand made Regency, Georgian and Real Interwoven ranges are not able to be cut by the customer and are manufactured to the size you specify.

Wire mesh alone e.g. MEB/FM can be cut with sturdy scissors.

Back to Questions


I do not require a whole sheet of your grille. What is the solution?
Some of our grilles are available cut to size and will save on the cost of a full sheet. 
If a particular grille sheet is available cut to size, this is indicated in the product's notes with a link to a pricing and ordering calculator. (For
Can you cut the grille I require? please click here)

Grilles that are made to measure/order: Regency Diamond, Georgian Square and Real Interwoven, are hand made to your requested size and you will only be charged for the amount of grille required.

Please note that regardless of size of grille, our facilities are set up for courier dispatches only, Postal carriers will not accept such large and heavy items. Therefore the minimum addition of £8.50 to any grille is applicable (to mainland UK). Please note that we subside the rate that couriers charge us. Our mainly large and heavy items cost a great deal to transport and we make absolutely no profit on our delivery charges. 

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Do you have a small sample of grille you can send me?
We believe that the grille images on this website are very representative of their look but we can send you a small (approx. 3 inches square) sample of grille if it is available as a sample.
We have most perforated metal grilles and wire mesh available as samples but made to order grilles such as Regency, Georgian and Interwoven, are not available as samples in every possible design as these are made to order products with many style combinations. You may therefore be offered the closest match from our current selection.

If you require an exact sample of made to order grille that is currently unavailable as a sample, this would be classed as an order as we would have to make it especially and therefore you would need to purchase this though the usual quotation and purchasing process (min cost is for 1 sq foot).


Sample main points:

Please remember that the general organisation, locating, packing and sending of samples on a regular basis and to many customers, can be very time consuming and expensive for us and we therefore kindly ask that samples are only requested where necessary.
 

  • Stock samples are free to UK Mainland addresses (at this time) but we charge to send samples outside of mainland UK, to cover our costs only. This charge is usually between £15 to £20 depending on weight and location.
  • We will only send one delivery for free to UK mainland. The next delivery would be charged at £5.
  • If we do not have a sample of the actual grille available, we may be able to send you the design in one finish and the finish in another design or a quality image.
  • Samples are approx. 3 inches square and cannot be requested to the customers size.
  • Request your sample by Email, or Enquiry Form stating the Product Reference. We will let you know if available or what we can send as alternatives to allow you to visualise the final product.


Back to Questions


Is there pattern all the way to the edge?
Yes if they are made to measure/order or cut to size.

All perforated grilles purchased in their stated sheet sizes, will have a small amount of unpatterned edge border where the pattern cannot be punched.
This is typically around 10 to 15mm and is indicated in the notes of the product page.
 

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Will brass grille tarnish?/Why do you clear lacquer brass?
All brass is susceptible to tarnishing. How and if brass will change in appearance without lacquering cannot be predicted and depends on the environment it is in, whether it is touched, etc. Brass may look the same for years without any change at all. All of our brass grille products are sprayed with a fine clear lacquer coating to maintain their appearance and resist tarnishing unless specifically requested otherwise.

In our online shop perforated brass sheets include the choice to not have fine clear lacquer protection as a selectable option when buying online. The item is then supplied to the customer with a protective sheet of removable plastic film. Once removed, clear lacquering is recommended for long term resistance to tarnishing.


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Can you provide an antique finish to your perforated brass sheets?

(Antiquing information for made to measure grilles is provided on their respective product pages)
 
Yes. However, antiquing is a process that adds expense and an additional 1 week delay to your order.
If you would like to antique our perforated brass yourself, there are antiquing fluids available such Tourmaline, that can be applied. You will need to order your grille "unlacquered" and once treated, clear lacquer protect to fix the finish.
(This information is provided as an overview to assist our customers. Full instructions are available from the suppliers of these products and must be adhered to.)

Antiquing information for made to measure grilles is provided on their respective product pages.


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How do I obtain pricing for Regency Brass grilles?
Regency diamond brass grilles are made to by hand to your required size.

Pricing depends on many factors including style, size and quantity.
We have provided an instant pricing calculator that will allow you to experiment with choices and design a grille that suits your requirements and budget.

Link to Regency Grilles page: Click Here
Link to Regency and Georgian pricing calculator: Click Here
Link to our made to order product order form: Click Here

Back to Questions


Can I collect my grilles order from your premises?
Our facilities do not permit customer collection. All deliveries are sent via third party (external) courier services where our mainly large / heavy and therefore expensive to deliver products, are sent at subsidised rates.

For further information on how we deliver, please click here.

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Will I get a receipt as proof of purchase? Can I obtain a VAT Invoice?
We are a VAT registered company.

All orders placed online will receive an email as receipt of your order. (Not received? Click Here)

Orders placed through our online shop have the additional option check box to request a VAT invoice. If checked, this will be emailed to you as an attachment to your tracking email on the day of dispatch. (Please forward this to your accounts department if necessary)

For items such as made to measure and cut to size products, you will receive a paid invoice in advance of goods with your order confirmation. Your goods will arrive later as per our stated delivery timescales.

VAT invoices can be requested at a later date if you have failed to request this at the time of your order. (Email sales@brass-grilles.co.uk with your order reference number )

(Our VAT and Company number can be found at the bottom of all pages in our online shop)


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Do your supply frames for your grilles?
No fixings, beading or framing is supplied with any of our decorative grilles or mesh.
In by far the majority of applications, grille edges are hidden behind your aperture and framing is not required.

Custom brass frames can be manufactured for certain made to order grille products only (Regency, real Interwoven, Georgian and also perforated brass) but this would be an expensive addition to your order. Please contact us with full details if you would like a quotation.

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How do I place an order?
Ordering Standard Products to Mainland UK  (Items not requiring cutting, making to order or delivering internationally)

For standard products delivered within mainland UK, simply press the Add to Cart button of your required product in our online shop and proceed through the Checkout.

Please note that mainland UK does not include the entirety of Ireland. (For Scottish Highlands information, please Click Here)

Ordering Non-Standard Products and Items for Delivery outside of mainland UK (Items requiring cutting, making to order or delivered internationally)

Made to measure grilles, cut to size grilles and products for delivery outside of mainland UK can be ordered through our secure online form,  where you will need to type the product reference/s and required sizes manually (This is a simple process. You will be prompted for any information not entered)

Pricing for made to order and cut to size products can be obtained by clicking the link on the product page to our pricing calculator. To go straight to all our pricking calculators, please Click Here.

If you wish to proceed with an order after receiving a quotation for grilles that are made to measure or cut to size or for delivery outside of mainland UK, please go directly to our online order form where you can pay online by credit/debit card.

Please see below for How can I pay for my order?


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How can I pay for my order?
(Please see above for How do I place an order?)

Please note that all goods must be paid for in advance. We do not offer a customer payment on account system.

We accept most major credit and debit cards (not Amex) at our online checkout and order form.

Bank transfer payment is also available. PayPal is only available when agreed in advance.

Made to order grilles, cut to size grilles and items for delivery outside of mainland UK
If you wish to proceed with an order after receiving a product/delivery quotation, simply enter you order and payment card details into our secure online order form
 

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Please do not hesitate to contact us with any further questions you may have.

 

Welcome to the Brass Grilles UK Online Shop
Decorative Grilles and Screening Products

*UK & International Delivery to your Home or Business

At Brass Grilles UK Online Shop we offer a large selection of interior decorative screening panels in MDF, Veneered MDF, Aluminium, Mild Steel, Stainless Steel and Brass as Perforated Panels, Flexible Wire Mesh and made to order Regency diamond, Georgian square and Interwoven brass grilles.
Most of our decorative grilles and mesh are available from stock and others are made to order.
Please browse are website and try the Search Box to view our extensive selection of grilles which have many applications including radiator cover grilles for radiator cabinets, furniture manufacture, cabinet and bookcase door inserts, custom ventilation and general interior design and home improvement screening uses.


(*Delivery outside of UK Mainland is available for most grille ranges. More Info.)

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Brass Grilles UK is a trading name of Coverscreen UK LLP.
A company registered in England and Wales No. OC314581, VAT No. 905 9452 12

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